Company 15 Black Cable Lock

Warranty

Please vist: https://byallen.com/support/warranty for more warranty information

Scope & Limitations of General Warranty

https://byallen.com/warranty-policy

Exclusions from Warranty Coverage

Excluded from coverage under this warranty are the following:

• Allen Company products purchased other than from Allen Company or from an authorized Allen Company dealer
• Third-party products used in conjunction with Allen Company products
• Damage resulting from continued use of Allen Company product after giving notice of a defect under this warranty
• Damage resulting from abuse or misuse
• Damage resulting from neglect, poor care, or improper storage
• Damage resulting from extended wear and tear
• Damage resulting from tampering or modification
• Damage resulting from exposure to a caustic substance

Returning a Defective Product

To return a defective product, please contact our Consumer Service team for further instructions.  They can be reached by email at consumerservice@allencompany.net Items received without an RMA may be refused.

Warranty Determinations

Once the product has been received by Allen Company, the product will be inspected to determine if it is defective.  All determinations will be made by Allen Company, are in their sole discretion, and are final. If Allen Company determines that the product is defective, Allen Company will replace or repair the product.  If the original product is unavailable, a comparable product will be sent.  No refunds will be given.